Below are a few of the numerous emails we receive from our customers. We pride ourselves on our customer service and on finding products that in some little way enhance the lives of our customers. Please let us know how you are feeling and how we are doing!
I wanted to thank you for your patience and help with my order. It arrived and it is perfect. I can't tell you how much I appreciate the time you took with me to answer my questions. You exemplified what excellent customer service is all about.
Just a quick email to say the jewelry arrived and I absolutely love it, especially the hamsa necklace I haven't taken it off! Thank you so much for your brilliant service and your card it was a lovely touch! I will be keeping an eye on your website and I am sure you will hear from me again!
Kindest regards and many thanks again"
"You are amazing. Thank you so much. I will absolutely be making future purchases and spreading the word about your beautiful jewelry and amazingly caring service! I hope you have a wonderful holiday."
"Awesome service! Thank you.
BTW, I'm buying this for my wife because she admired it on my sister who lives in Kittery and loves your boutique. Word of mouth! It's the best kind of advertising... and now I will spread the word."
"It's truly a perfect spiritual gift for a dear friend. I'm so glad I got 2! I have to be Selfish and keep the second one.....lol
May you both be Blessed this Holiday Season."
Thanks again, Fran
"Dear Ari and Julie,
I just received my order for the Mariana Angel Necklaces. They are more beautiful Than expected!!! The display box is adorable along with the little Angel cards!!! Thank you for your unique, quality pieces and wonderful customer service.
I love my new purchase! I am actually wearing one of the earrings today!
Please say thank you to your sister from me for introducing this new designer."
Thank you, Aleksandra
"WOWWEE!! can't wait...thanks so much! I'm sure that all of my friends will be contacting you!
Thanks a bunch! :) "
I received my package today. I want to thank you again for updating your website so I can order from Canada. I love your jewelry and will most definitely be ordering more from you in the future!
Thanks! " Crystal
"Thank you, Julie. I will definitely shop soon again from your site! Thank you for your help, have a great Valentine's Day! " Brian
"Hi Julie, I got my bracelet and love it!! Thanks so much for all of your help" Brandi
"THANK YOU JULIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Please tell your husband how AWESOME you are - but he ALREADY knows that!!!!! will let you know what i decide! take care and many many thanks for helping me Julie." Mary
"Hi Julie, Received my ring in the mail today and I love it. Thanks so much for the nice note on the invoice. My college roommate lives in Portsmouth and I am hoping to visit her in early October and would love to stop by the shop!" Best, Barb
"Thank you Julie for taking care of everything! Jaymie got the necklace & it meant the world to her! You were awesome- thank you for the extra care- kind regards"
You guys are awesome!!! Thank you!"
"Hi Ari and Julie, I presented the necklaces to my family tonight after the funeral and all were so beautifully touched and appreciative for the link to our dear Sara. They are beautiful. I appreciate your help in making this happen, and the artist's creative talents and huge effort in getting them done. Many thanks," Sharon
So you have a fabulous jewelry internet shop and it is because you and Ari are gems yourself. Thank you for your going out of the way for me to find the gold. You can tell I love these earrings.
Well you guys are the best. Happy Holiday & New Year safe!"
xo Leenan :o)
Thank you so much...you're so kind, but I should really pay for it before you ship it! We are so excited to see the necklace because we're giving it to our very dear friend who is going through treatment for breast cancer. Can't wait to see it!"
Best regards, Janet
"Thank you so much Ari and thank you for all the beautiful jewelry. Gifts for close friends--none for me. Your customer service is excellent." Jeanine
I appreciate your excellent customer service. I also appreciate how quickly my order was received.
Blessings to you this Christmas and in the New Year!"
Can't wait for my ring. Thanks for your excellent service. People like you are rare"
Thank you for your email. The pendants are lovely and the inscribed verse make them perfect gifts for my mother, sister, daughter, daughter-in-law and myself!
Have a wonderful Christmas and New Year,"
"Thank you so very much! I appreciate your help and customer service. "
"I received my beautiful earrings. and what a wonderful treat to see the pretty boxes. I just love them and will tell all my friends about u. Marjorie Baer are the only earrings I buy so will be ordering from u in the future. thanks so very much for your wonderful customer service. "
"Thank you so much. That was very kind and generous of you.
I've been visiting Portsmouth every year for many years and accidentally saw your sign and visited your store for the first time last year. Your products are all so beautiful, unique, and all for great values.
Once again, I appreciate your special attention to my concern and wish you a wonderful Holiday season!"
"Thank you so much again. Also, for the kind words. You truly were wonderful in helping me out and I will definitely be telling all my friends about your site and how kind you were. "
"Thank you for your help & prompt reply. I have eyed other goodies from your site & hope to order soon. You have a wonderful selection & I hope to check out your shop the next time I am in NH!" Thank you, Cheryl